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productivity-toolstools
sla-calculation
Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.
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udacity
Updated 1/20/2026
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quick start
Installation and usage
Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.
Installation
$ install --globalskills.sh
Usage
Once installed, you can use this skill by running the following command in your terminal:
skills use sla-calculation